Terms & Conditions

You must be over 21 and have a full driving license valid for the entire rental period. On collecting your motorhome, you will be asked to sign the hire company’s own terms and conditions of hire making the rental subject to a direct contract between each driver and the hire company. A basic refundable security deposit of $1750 CAD and the use of a credit card to pay for all local charges and deposits are required at departure. Upon vehicle return, all extra charges are balanced against the security deposit and a credit will be issued to cover the refund.

Standard Hire Includes

Standard liability insurance, public liability insurance, tax on all pre-paid items, daily rate, convenience kits (includes: comforter/blankets, pillows, sheets and towels), kitchen kit (includes: pots, pans, cookware and crockery), RV preparation fee and on the road support.

Hire Excludes

Kilometer charges, optional extras, one way fees and security deposit.

Length of Hire

Minimum rental is 7 nights.

*INSURANCE COVERAGE SUMMARIES – CANADA DEPARTURES

All CanaDream vehicles are insured with $5 million public liability and property damage. A deposit of $1,000 is required on a major credit card for the collision and comprehensive Insurance deductibles as outlined below. The deposit is refundable upon the return of the vehicle in the same condition as it was received and not involved in any incident claims. Any Guest that is involved in an incident will have their deposit held (to the maximum charge listed below) for a minimum of 60 days or until the incident claim is closed. Claims that are less than the deposit amount will have the difference refunded to the Guest upon closing of the incident claim. The Guest is responsible for the maximum charge detailed below where expenses include, but are not limited to: towing, storage fees, damage to CanaDream vehicle, damage to third party property, injury claims, insurance adjuster fees, legal fees. Our insurance does not cover liability for loss of personal property, nor does it cover costs for accommodation, transportation or replacement of vehicle if the vehicle is stolen or should an incident occur that makes the CanaDream vehicle inoperable. In these situations and, depending on availability, a new, signed, rental agreement must be in place before a replacement vehicle is provided. The Guest is also responsible for the cost of business loss where damage is caused by negligence. This will be charged for the period the RV is unavailable due to repairs. Incidents must be reported within 24 hours and be accompanied by a written accident report and police report or file number.

YOU ARE RESPONSIBLE FOR THE FOLLOWING MAXIMUM CHARGES PER INCIDENT:

Prohibited Travel Areas

TRAVEL IN THE FOLLOWING AREAS IS STRICTLY FORBIDDEN AT ALL TIME

• Logging and non-public roads
• Any and all unnumbered roads and highways
• Mexico
• Vehicles are not permitted to enter Mexico at any time
• Denali Highway in Alaska (Highway 8 from Paxson to Cantwell
• North Canol Highway in the Yukon
• Dalton Highway (north of Livingood)
• Eagle, Alaska (Hwy 5 north) from the junction of Hwy 9 (Top of the World Highway) and Hwy 5 west
• McCarthy Road between Chitina and McCarthy, Alaska
• Northway Road (off AK-2) to Northway
• Nabesna Road (off AK-1) to Nabesna
• Highway 500 (Trans Labrador Highway) from Goose Bay to Labrador City
• Highway 389 from Labrador City to Baie Comeau
• Highway 510 from Red Bay to Happy Valley-Goose Bay
• Highway 167 north of La Doré
• Highway 109 and Baie James Road, Quebec.

Guests assume all responsibility for any expense or loss of time while travelling in restricted areas. Guests who travel to Prohibited and Restricted areas without permission will be subject to a $1500 CAD penalty and will void all insurance coverage. CanaDream reserves the right to restrict driving access at any time. These restrictions may be applied at the time of pickup.

Northern Surcharge
Permission is automatically granted to travel in the areas below with pickups in Whitehorse. However, there is a northern surcharge of $500 for Guest departures starting from Vancouver, Calgary, Edmonton, Toronto, Montreal or Halifax with permission to travel on/in:

• Alaska Highway north of Fort St. John, BC
• Cassiar Highway (#37) north of Kitwanga, BC
• Highway 35 north of Peace River, AB
• Quebec & Labrador north and east of Sept-ÎIes
• Baie James Road, QC
• Northwest Territories
• Yukon
• Nunavut
• Newfoundland

Vehicles for travel to the above areas must be expressly requested and confirmed at the time of reservation.

Travel Restricted Areas:

• Travel to Death Valley is limited to the low season (15 September through 15 May) due to extremely high temperatures which can cause system failures.
• Travel on the Dempster Highway in the Yukon is not permitted between 15 September and 15 May due to road conditions. We are happy for our Guests to travel on this road between 16 May and 14 September.
• Guests are welcome to travel into the United States. A $10.00/night surcharge applies to any travel within the United States (including Alaska). There will be no insurance coverage if guests travel into the United States without prior authorisation.

Guests assume all responsibility for any expense or loss of time while travelling in restricted areas.

Urban restrictions

Campervans and Class “C” RVs cannot be driven to Manhattan due to parking and vehicle height restrictions. Vehicles carrying propane gas are not permitted in Manhattan or to travel in underground or underwater tunnels. Parking of your vehicle is prohibited in the greater metropolitan areas of Montreal and Ottawa. This includes all pay parking lots, hotel parking lots, side streets, malls, etc. To travel into these areas, park your vehicle at a campsite and use public transportation, taxi, etc.