This policy explains the different types of data we hold. We may change this policy from time to time by updating this page and you may check it whenever you wish.
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We use repeat advertising on other websites and social media to re-display a selection of products based on what you’ve previously viewed on our website. This technology is based on cookies and the other websites deliver the advertising. The information used is completely anonymous and does not contain any of your personal details. You may choose to opt out of this type of advertising by visiting https://adssettings.google.com/authenticated
Our websites may also contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we have no control over these other websites and we cannot be responsible for the protection and privacy of any information which you provide whilst visiting them. You should exercise caution and look at the privacy statement applicable to the websites you visit.
Where you request details of our services by telephone, email or through our website we will collect information including your name and contact details, and any relevant information given to us about your interests or preferences.
We may use this information to contact you and provide a better service to you. If you have requested it, we will use the information supplied to send details of our products, special offers and information we think will be of interest to you. We will not sell, distribute or otherwise share your personal information to third parties unless we are required by law to do so.
if you have agreed to receive marketing information from us, you may change your mind at any time by clicking the ‘unsubscribe’ button found in all our email marketing communications or by emailing us at [email protected]
Making a booking
When you make a booking with Freedom Destinations, we will ask for further information that will allow us to book the services you and your party require, such as flights, accommodation and tours. It may also be required to verify your identity and process payments you make to us. Such information may include your name, address, contact details, date of birth and gender. It may also include details of your passport and information on medical conditions and dietary requirements if this is relevant to your booking.
We may pass your personal details to our suppliers, including airlines, hotels, tour operators and vehicle rental companies, who may be outside the UK. We will only pass to our suppliers the information necessary to make the booking.
If you are making a booking on behalf of other people, you must ensure you have the consent of those other people to pass their personal information to us and for us to pass that on to our suppliers as necessary.
We are committed to ensuring that all personal information we hold is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we have collected. We will hold data for no longer than it is required.
You may request details of personal information which we hold about you under the EU General Data Protection Regulation (GDPR) 2018. If you would like a copy of this information or you believe any of the information we hold is incorrect, please write to Freedom Destinations Ltd, 18 Mead Business Centre, Mead Lane, Hertford, SG13 7BJ or email [email protected]