Travel Administrator, Hertford

This position has now been filled, however if you would like to be considered for any future vacancies, please feel free to send your CV to [email protected]

Do you have a keen attention to detail and strong organisation skills? Would you like to work for a progressive company in exciting and friendly industry? If so, we’d love to hear from you!

The Opportunity

We are looking for a bright and enthusiastic individual to join our Administration & Operations Team, who ensure that after booking, our clients’ holidays go exactly as planned.

Your role will include issuing tickets, answering calls and emails from customers, liaising with suppliers, reserving flights, and receiving and paying invoices.

It’s a full time position, five days a week, including alternate Saturdays, and reports to the Administration & Operations Manager.

Your Experience

To be successful in the role you will need:

• Organisational skills and a keen attention to detail
• Excellent written and oral communication
• Good computer skills and an aptitude for figures
• A cheerful and confident telephone manner
• The ability to work accurately under pressure
• A good geographical knowledge and an interest in travel

Travel industry and/or customer service experience is an advantage but not essential as full training will be provided.

Benefits

Working at FREEDOM you can enjoy:

• A competitive starting salary (£23,000 to £25,000 depending on experience)
• 22 days annual leave, plus UK bank holidays
• The option to buy an additional 5 days’ holiday
• Enhanced company pension scheme
• Discounted personal holidays
• Regular social events

Our modern, purpose-built offices are near Hertford town centre and railway station. It’s an open-plan environment, great for collaborative working and sharing ideas. Plus there’s ping pong and a pool table for downtime.

The Team

Many of our team have been with us for over 15 years, meaning there is always support on hand to help you grow into your role and progress in the company.

During your training programme you’ll have sessions with managers in each department, to give you a thorough understanding of how the company works, its ethos and travel systems.

How to Apply

If you have the experience and people-skills to excel in this role, we would love to hear from you. Please send your CV with a covering email to [email protected].

To discuss the role please call Jackie Baker on 01992 514913.